OUR ROOTS RUN DEEP
If you wish to know your point balance or use any points for your next purchase please log in to your account. To view your balance, click Points to see the history of your earned and redeemed points. To redeem points towards a subscription package, please reach out to the club team by phone or email prior to the deadline in the shipment email. Points cannot be used after a transaction is finalized.
Shipping
We only ship within Canada. We have three shipping zones: 1) BC and Alberta; 2) Saskatchewan – east; and 3) North of 60 degrees. We are able to ship to PO Boxes and remote regions via Canada Post. All other shipments will be made through ATSHealthcare. Someone over the legal drinking age in that province must be present to sign for the delivery.
Amount of wine
For our subscription - Terra Unica - guests, each of our packages includes six or twelve bottles of wine; if you wish to order more send an email to sarah@hestercreek.com
$0 Initiation fee / $0 Cancellation fee
No extra fees here. You only pay for the wine that is delivered to your door.
Points
After you have booked the package of your choice we will credit earned points to your membership account. If you choose a package totaling $180 you will earn 180 points equaling, an $18 credit towards future purchases.
Wine shipment package
All members will receive a package detailing the cost of each wine, a newsletter and recipes from Director of Operations, Roger Gillespie, Terrafina Chef, Adair Scott, and Terrafina Sous Chef, Roy Johnson that match the specific wines in your package.
When will I receive my wine?
Wine packages are shipped to our members four times a year. You will receive an email notification two weeks prior to each shipment in case you need to make any changes. Our shipment dates are approximately January 15th, April 15th, July 15th and October 15th.
Billing
You will be billed about a week prior to each of the corresponding shipping dates until you cancel.
Still unsure?
Reach out to our club team by email or phone with your specific questions!
Sarah Lefebvre - Bench Club & IT Manager
250-498-4435 ext 202
sarah.lefebvre@hestercreek.com
Lucia Franco - Assistant Bench Club Coordinator
250-498-4435 ext 201
lucia.franco@hestercreek.com
